Patient and Guest Services Home

Contact Us

For Adult Patients

For Pediatric Patients

For Guests

e-mail a Patient

CarePages

Concierge Services

Helpful Telephone Numbers

I Care—Our Commitment to Excellence

Patient- and Family-centered Care

Patients' Rights and Responsibilities

Access to Your Medical Records



   

For Your Convenience and Comfort


From dining to buying a card and mailing it, UI Hospitals and Clinics has a wide array of services available for your convenience and comfort.

Places to Eat

ATM and Banking Services
Five automated teller machines are located within UI Hospitals and Clinics. Look for ATMs in:

Mailboxes and Stamps
Stamps are available at the Gift Shop on the First Level off the Main Lobby.

Gift Shop
Wild Rose Gifts is located in the Main Entrance Lobby. You'll find toys, gifts, greeting cards, flowers, stamps, and other items. The shop is open weekdays from 7 a.m. to 8 p.m., and weekends from 10 a.m. to 6 p.m. Call 6-4322 (319-356-4322 off campus) for more information.

Book Shop
Wild Rose Books is located in the Main Entrance Lobby. You’ll find a wide selection of trade books including best sellers, children’s books, magazines, newspapers and much more. The shop is open Monday through Thursday 7 a.m. to 8 p.m., Friday 7 a.m. to 6 p.m., and weekends from 10 a.m. to 4 p.m. Call 4-5151 (319-356-5151 off campus) for more information.

Newspapers
Newspaper machines are located in the Pomerantz Family Pavilion, Level 1. Newspapers are also available in Wild Rose Books in the Main Entrance Lobby.

Fourth Floor Salon
Hair care services and products (Aveda, Kendra, Biolage) are available weekdays from 8:30 a.m. to 4:30 p.m. Walk-ins are accepted. For an appointment, call 6-1996 (319-356-1996 off campus). The salon is on the near Elevator BE, Level 4.

A Massage Oasis
A Massage Oasis, located in the Fountain Entrance Lobby and Pomerantz Family Pavilion, Level 2, offers chair massages by licensed massage therapists weekdays from 10 a.m. to 4 p.m. at $1 per minute, for a minimum of 10 minutes. No appointments necessary.

Prayer and Meditation Room
A 24-hour, non-denominational chapel for prayer and meditation is located on the First Level near Elevator B.

Patient and Visitor Activities Center
This center offers a refreshment kiosk and rooftop lounge for patients and guests, a patients' library, a medical museum, art exhibits, and a multipurpose room. Take Elevator F to the Eighth Level and follow the signs.

Patients' Library
The Patients' Library is open from 9 a.m. to 4 p.m. on weekdays and 1 to 4 p.m. on weekends. It features books, children's materials and story hour, magazines, audiotapes, videotapes, a health information center, Internet access, free e-mail accounts, a fax machine, and a copy machine. It is located on the Eighth Level, near Elevator F.

Medical Museum
The Medical Museum has free, self-guided exhibits of historical and contemporary health care items. Museum hours are 8 a.m. to 5 p.m. on weekdays and 1 to 4 p.m. on weekends. It is located on the Eighth Level, near Elevator F.

Children's Play Areas
The University of Iowa Children's Hospital Playcourt is a popular feature used by many families visiting UI Hospitals and Clinics.

This large, accessible playcourt is located outside on the First Level between the John Colloton and Pappajohn pavilions. The playcourt includes age-specific play areas for toddlers, preschoolers, and older children. The area includes an accessible swing, interactive play panels, a basketball court, a covered picnic pavilion, a grassy play area, and benches.

Project Art
Project Art conducts a range of art programs and services, including a Permanent Collection of over 4,000 original works of art and 2,200 reproductions; Temporary Exhibits in four locations of UI Hospitals and Clinics, representing local, regional, and nationally-recognized artists; Performing Arts events, featuring music, dance, and theater; the Art Cart; and Art Supplies for patients.  For more information, please call (319) 353-6417 or email uihc-projectart@uiowa.edu.

Designated Smoking Areas
For the health and comfort of patients, visitors, and staff, smoking is not permitted anywhere inside or outside at The University of Iowa, including UI Hospitals and Clinics. Please ask at the Information Desk for a brochure detailing smoking-permitted areas outdoors.

Patient Information

 

Last modification date: Thu Nov 5 13:58:41 2009
URL: http://www.uihealthcare.com /infofor/patients/patientsvisitorsguide/convenience.html